Privacy Policy

Effective Date: November 1, 2025
© 2025 Cleanis Inc. All Rights Reserved.

1. Introduction

Cleanis Inc., doing business as “CLEANIS,” together with its affiliates and subsidiaries (“CLEANIS,” “we,” “us,” or “our”), is committed to protecting your privacy and the security of any personal information provided to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information through our website and online store (the “Website”). It applies to residents of the United States who access or purchase from this Website.

By using our Website, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, please do not use the Website.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you make a purchase, create an account, contact us, or sign up for marketing communications, we may collect:

  • Name, shipping and billing address

  • Email address and phone number

  • Payment information (processed securely through third-party payment processors)

  • Account credentials (if applicable)

  • Information about your purchases or preferences

CLEANIS does not store your full payment card details. Transactions are processed through secure, PCI DSS–compliant providers such as Shopify, Stripe, or PayPal.

b. Information Collected Automatically

As you navigate the Website, certain data is automatically collected:

  • IP address and browser type

  • Device and operating system

  • Pages visited and time spent on the Website

  • Referring and exit pages

  • Cookie and tracking data (see below)

This information helps us improve website performance, security, and user experience.

3. Cookies and Tracking Technologies

Our Website uses cookies, pixels, and similar technologies to:

  • Recognize your device and customize your experience

  • Analyze site traffic and usage patterns

  • Deliver personalized advertising and measure ad effectiveness

You can manage or disable cookies in your browser settings. However, doing so may limit certain features.

We may also use Google Analytics, Meta (Facebook) Pixel, and other third-party tools for analytics and remarketing. These providers may use cookies to serve ads based on your past visits to our Website.
You can opt out of interest-based advertising here: Google Ads Settings.

4. How We Use Your Information

We use personal information for purposes including:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Sending order confirmations and updates

  • Improving our Website, products, and services

  • Personalizing your shopping experience

  • Sending marketing communications (if you opted in)

  • Preventing fraud and maintaining security

  • Complying with legal obligations

5. Sharing of Information

CLEANIS does not sell personal information for monetary value.
We may share information only as described below:

  • Service Providers: With trusted partners who perform services on our behalf (e.g., payment processors, shipping carriers, marketing platforms).

  • Affiliates and Business Partners: For internal operations or joint promotions (only with your consent).

  • Legal Requirements: When required by law or to protect our rights and safety.

  • Business Transfers: In connection with a merger, sale, or acquisition of our business.

All third parties are required to protect your information and use it only for the purposes for which it was disclosed.

6. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions and provide services

  • Comply with legal and tax requirements

  • Resolve disputes and enforce our agreements

When no longer needed, data is securely deleted or anonymized.

7. Security

CLEANIS uses reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, or unauthorized access. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Choices

Depending on your state of residence, you may have the right to:

  • Access and receive a copy of your personal information

  • Request correction or deletion of your information

  • Opt out of targeted advertising or data sharing

  • Limit the use of sensitive information

  • Withdraw consent for marketing communications

You can exercise these rights by contacting us at info@cleanis.com or via mail at the address below.
We will respond to verified requests within the timeframes required by applicable law.

You may also opt out of marketing emails by clicking “Unsubscribe” at the bottom of any message. Please note that you may still receive non-marketing emails related to your orders or account.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect, sell, or share personal information of minors under 16 years of age.
If we become aware that we have collected information from a child, we will delete it promptly.

10. State-Specific Privacy Rights

CLEANIS complies with applicable U.S. privacy laws, including:

  • California Consumer Privacy Act (CCPA/CPRA)

  • Colorado Privacy Act (CPA)

  • Virginia Consumer Data Protection Act (VCDPA)

  • Connecticut Data Privacy Act (CTDPA)

  • Utah Consumer Privacy Act (UCPA)

Residents of these states may exercise their rights as described in Section 8.
California residents may also request a list of third parties to whom their information was disclosed for marketing purposes by emailing info@cleanis.com with “California Privacy Request” in the subject line.

11. Cross-Border Data Transfers

Your information may be stored and processed in the United States or other countries where our service providers operate.
By using the Website, you consent to the transfer of your data outside your country of residence, which may have different data protection laws.

12. Updates to This Privacy Policy

CLEANIS may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above.
Your continued use of the Website after changes are posted constitutes your acceptance of the revised Policy.

13. Contact Us

If you have questions or wish to exercise your privacy rights, you can contact us at:

Cleanis Inc.
2245 Keller Way, Suite 350
Carrollton, Texas 75006
info@cleanis.com